Questions to Ask Before Hiring a Home Care Company

When it comes to finding the right home care company for your loved one, it's essential to ask the right questions to ensure their safety, comfort, and well-being. Here are some crucial questions to consider before making your decision:

  • Insurance Coverage:

    Does the agency carry liability insurance, workers' compensation, and auto insurance in case of accidents or caregiver injuries in your home?

  • Background Checks and Safety Measures:

    Does the agency conduct comprehensive background checks, including sex offender registry, national and local criminal checks, and driving records, to ensure your safety?

    Do they stay in contact with national registries to ensure caregivers maintain a clean record?

  • Employee Status:

    Are their caregivers W-2 employees, covered under insurance and worker's compensation, or are they contract laborers on a 1099 model?

  • Bonding and Theft Insurance:

    Are their caregivers bonded and insured for theft or mishandling of personal belongings?

  • Caregiver Attendance and Compliance:

    Does the agency utilize cutting-edge technology to track caregiver attendance and ensure compliance with the agreed plan of care?

  • Drug Testing:

    Does the agency conduct drug tests on their caregivers for added safety?

  • 24/7 Office Support:

    Does the agency provide 24/7 office support in case a caregiver needs assistance while caring for your loved one?

  • Minimum Required Hours:

    What is the agency's minimum required hours for caregiving services?

  • Service Inclusions:

    Are the agency's services all-inclusive, or are charges added for additional services needed later?

  • Transportation Services:

    Can caregivers provide transportation services for your loved one, if required?

  • Supervisory Visits:

    Does the agency conduct supervisory visits to monitor caregiver performance?

  • Certifications and Training:

    Is the agency approved to provide all Direct Care Worker State of Arizona training and certifications?

    Do their caregivers undergo specific ailment training common to seniors to prevent hospital admissions or readmissions?

  • Emergency Response and Medication Management:

    Can the agency provide access to personal emergency response systems and medication management solutions?

  • Free In-Home Assessment:

    Will the agency provide a free in-home assessment to understand your loved one's specific needs?

  • BBB Rating and Insurance Billing:

    Does the agency have an A+ rating from BBB?

    Will the agency manage insurance billing for the client and family?

  • Assistance Programs:

    Does the agency have programs to assist the client in qualifying for VA and/or Medicaid paid services?

  • Family Assistance Training:

    Will the agency provide family assistance training to help family members care for their loved one when the caregiver is not scheduled?

  • Industry Membership:

    Is the agency a member of Arizona Non-Medical Homecare Association (AZNHA), upholding the highest standards in the in-home care industry?

Remember, finding the right home care company is essential for your loved one's well-being. By asking these questions, you can make an informed decision and ensure the best care for your family member.

The Savings

In-home care is not only more comfortable for your loved one, but it is actually more affordable than a nursing home or assisted living facility. Information below is according to a recent survey conducted for MetLife.

Average Yearly Rates

Nursing Home $90,520

Assisted Living Facility $42,600

Private In-Home Care $21,840

As little as $22,000 per year for in-home care services, as opposed to $83,585 for a nursing home or $41,724 for an assisted living facility.


Healthcare Business Guide offers individualized service plans to meet your loved one’s specific needs, and we accept Medicaid (AHCCCS), long-term care insurance, or private payment plans. Help is just a phone call away. Simply call 888-555-5555 or fill out our

online contact form to learn more about the affordable senior care services available at
Healthcare Business Guide


The Benefits of In-Home Care


Apart from the important questions to ask before hiring a home care company, it's essential to understand the benefits of choosing in-home care over other options. In-home care provides numerous advantages for both seniors and their families, including:

  • Cost-Effectiveness:

    According to a recent survey conducted for MetLife (shown above), in-home care is more affordable than nursing homes or assisted living facilities. With average yearly rates at a fraction of the cost, seniors can receive personalized care without breaking the bank.

  • Safety and Peace of Mind:

    Hiring Healthcare Business Guide ensures thorough background checks and proper training for caregivers. This significantly reduces potential risks, providing peace of mind for you and your family.

  • Simplified Hiring and Monitoring:

    Healthcare Business Guide simplifies the process of finding, hiring, and monitoring caregivers, taking the stress off you and your family. We handle all necessary screenings, scheduling, and training, ensuring quality care at all times

  • Individualized Service Plans:

    Healthcare Business Guide offers personalized service plans to meet your loved one's specific needs, ensuring they receive the support and attention they require.

  • Qualified and Insured Caregivers:

    As a reputable agency, Healthcare Business Guide require caregivers to undergo extensive training, background checks, and drug screenings. They are bonded, insured, and covered by liability and worker's compensation insurance.

  • Advanced Technology for Enhanced Care:

    Healthcare Business Guide uses state-of-the-art software systems to manage caregiver scheduling, monitor their attendance, and ensure timely task completion.


In conclusion, when considering home care for your loved one, asking the right questions and understanding the benefits can help you make the best choice for their well-being and comfort. With Healthcare Business Guide, you can be assured of compassionate, professional, and reliable care for your family member, providing them with the support they need to thrive in the comfort of their own home.

Available Payment Options

  • ALTCS Medicaid Payments

  • Private Pay

  • VA Aid & Attendant Benefits – we can manage the entire process.

  • Long Term Care Insurance – we work with all companies and can help manage the reimbursement process

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